+91 98341 29437 hello@callcenterapp.org

From call duration to conversation history, this call center app has it all covered

– WITHOUT the hassle and expensiveness of VOIP or PBX System.

Make calls to your customers with one click, automatically log and record each and every call without even lifting a finger so you can review it whenever you need to.

Ready to see your mobile call center in Action?

Here’s How Call Center Integration With CRM Helps Your Business

Dial Straight From Your CRM with One Click to Call

Click to call feature will save your team seconds on every call, allowing you to dial faster from your CRM screen and work more efficiently.

Say Goodbye To Manually Logging Calls, Log Calls Automatically

Stop logging your calls like robots and start building better relationships with your customers. More quality data, less time wasted. 100% of calls logged.

Never Miss Lead When You Miss Call, Capture Leads Automatically

All missed phone calls or unknown calls can be logged as new leads in CRM to be followed upon and assigned to specific sales managers

Get Call Recordings of Every Calls Into Your CRM

Easily record your inbound and outbound calls. Enjoy call recording capabilities at no extra charge and confirm the history of every conversation.

Get Full Visibility Into Your Sales Team's Call Performance

Every incoming and outbound phone call will be automatically logged & recorded, giving you a clear picture of what your sales agents are doing or NOT doing.

No hassles of VoIP or PBX System

Our Call Center Solution works seamlessly on your Android devices. You can set up your Call Center without having to purchase or maintain any special equipment.

One-Click Integration with Your CRM or Helpdesk System

We have plug and play integrations with all of the major CRMs on the market today like Salesforce, Hubspot, Pipedrive, Zoho CRM, and several other CRMs. Configuring these integrations are intuitive and do not require complicated data migrations

Transparent and Affordable Pricing

You do not need to worry about per-minute charges. We have fixed pricing plans for users.

Setup Your Mobile Based Call Center in Less Than 1 Min.

Just download our apps to begin making business calls from your mobile today. Invite your agents, integrate it with your CRM, and open for business anywhere.

Connect To Business Tools You Love

SalesForce

Zoho CRM

Zendesk

Pipedrive

Freshdesk

vtiger

Hubspot

Google Sheets

Shopify

Zammad

Ready To See Your Mobile Call Center Solution In Action? Get A Free Trial


Stop Logging Your Calls Like Robots And Start Building Better Relationships With Your Customers.

Frequently Asked Questions

How does CRM integrates with Mobile Based Call Center Solution?
CRM is the most crucial system of your organization. Mobile Based Call Center Solution allows your business to leverage your voice channel within Salesforce and automate daily tasks to enhance your team’s performance. With the Call Center-CRM integration, all calls are automatically logged directly into Salesforce and each caller’s history is saved. Your sales and support agents will have access to all customer and prospect data within CRM to better communicate, solve tickets, and win new business.
How do I get call recording into CRM automatically?
Call recording gives you the ability to automatically record your incoming & outgoing business calls. This functionality is extremely important to businesses that wish to monitor their agents to ensure the quality of the service they are providing, train new or existing staff, assist with dispute resolution efforts, & much more.

Best of all, you can easily access these call records right below your leads and deals from any mobile or web browser. Now you can easily keep audio records for all of your business calls for as long as you need!

How to capture all the calls made by team into CRM?
From call duration to conversation history, this call management app has it all covered. Mobile-based call center solutions enable automated call logging into CRMs so your team can automatically capture their calls and minimize call wrap-up time. Using Call Center Solution, sales and service teams are equipped with the tools required to increase agent productivity and call capacity.
What is a Call Center Solution, and how does it work?
A call center solution is a communication tracking tool that gives you complete visibility into calls of your sales process. It tracks the calls between salespeople and prospects to understand the customer’s buying intent and prepare the pitch accordingly. It also helps managers evaluate the call quality, performances of the sales reps and strategically use them to improve sales efficiency.

The call center solution application also supports automation to make sales reps’ lives easier. The following are some of the automation features in Call Center Solutions App.

-Call recording for training and quality control purposes.
-Automatically logs the call duration.
-Generating automated reports on calls due, completed, average time per call, number of calls required for closure, and so on.
-Click-to-call facility instead of manually dialing a number.
-Save interaction history.
-Making the interaction details accessible to managers and other authorized users to improve customer experience.

Another benefit of using a Call Center app is that if a sales rep is on leave, another team member can refer to the call log and follow-up with the customer.

What are the benefits of using Call Center App for managers
With the Call Center App, managers will have complete visibility over the sales communications. Whether it is an inbound call or a sales reps makes the call, the system will automatically log the interactions.

Managers can also track metrics such as the number of inbound calls answered/missed, time and duration of outbound calls, customer satisfaction with the phone calls, number of calls made per agent per day, conversion metrics, and more. All these will help managers devise strategies for improving sales efficiency.